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Eutropius
Eutropius
Europe
19:00, 23/02/11

Hello,

I recently upgraded the firmware on my Samsung Galaxy S and now for some reason my mobile authenticator doesn't work properly; I can't log–in to battle.net or WoW with the codes generated (I can post because I keep 'logged in') I synced my authenticator but somehow the codes still don't work…

Now is there a way I can remove the authenticator in some way from my account without having to log–in? Or is there an other way I can fix this?

Tailyda
Tailyda
Europe
19:00, 23/02/11

As already kindly pointed out by Allanonn, you will need to contact our Account and Payment team about this matter Eutropius if you have not already done so.

Good luck!

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