Blue tracker » Customer Support » Lost some rare pets with account transfer (Shortcut)

Astinoss
Astinoss
Europe
14:21, 14/11/12

Hello i transferd my rogue to a new account and had pets like Murky/Tyrael's hilt etc that was lost after the trasfer.. am i able to restore them or are they permamently lost? please need blizz answer. I still have the FOS so i should be able to get them back.

Hagut
Hagut
Europe
14:21, 14/11/12

Hello Astinoss,

The FAQ question Nyshae quoted explains how the system works at the moment. Via the forums we're not able to help you though, you will need to submit a ticket so that your issue can be investigated.

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