Myonepanda
Myonepanda
Americas
04:03, 04/12/13

Okay, so yesterday I bought 2 cd keys online for wow, just for the first game/original. But when I try to use both of them, it says this:

The following errors have occurred:

This code has already been claimed. Please check your games library — you might already own this game!

Each code can only be redeemed once. If you’re sure you have not previously claimed this code, please double–check the spelling and enter it now.

For more information, please visit our Support Site.

I paid using my credit card on battle.net. I looked on the Support Site, but I was not able to find anything that could help me. I tried yesterday to use the cd keys has soon as I bought them and both of them gave me the same message and again today. What should I do?

Vrakthris
Vrakthris
Americas
04:03, 04/12/13
You have used up your prepaid time for this account. I got an e mail with a CD key to my address has soon as I paid for both of them. They were both for 2 different e–mail accounts if that is relevant towards anything.

From what I can see, Myonepanda, you have two World of Warcraft licenses on this Battle.net account. They are labeled WoW1 and WoW2.

It looks like you recently upgraded WoW1, though all trial restrictions will take up to 72 hours to be removed the leveling restrictions are lifted immediately.

Digital Upgrade FAQ

It looks like WoW2 was upgraded last year, that one just requires game time to be active.

When you log into the launcher/game client you should be able to use the drop down menu to select the WoW1 account and log in.

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