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Irobuyobank
Irobuyobank
Americas
00:43, 24/02/11

Hey,

This morning, my latency was good. When I logged in this afternoon, for some reason, it's in the red.

How do I fix this? I've restarted my router/modem, restarted my computer, restarted Wow but nothing seems to work

Davidedl
Davidedl
Americas
00:43, 24/02/11

Irobuyobank

Using a program such as http://www.d3tr.com may help us figure out the problem as it will take a trace route over time, rather than only a single moment. If a spike occurs then it will pick it up. Try to use this, and keep it running while you play and until you experience the problem in game to see if it detects anything.

* In the target field of the program enter: 199.107.25.29

You may want to watch it for a short time, at least a few minutes, to see what it does.

There are a few different views you may find useful, a «3D graph» and the «as List». The «as List» view will have a minimum/maximum and average time for each hop as a numerical representation of the graph. It will also display the total lost information per hop, which is useful in locating a potential problem.

The graph should be more or less level, with usually one slight rise staying again level at that point. Any spikes are just that, lag spikes, and any gaps are lost or timed out requests for data. A couple small spikes may be normal, but we should not see any gaps on a good connection.

To save the Trace information, go into tools in the upper right hand corner and click on Save Trace. I'd like you to click on jpeg in the picture tab, then click on save. Next, if you click on the data tab, with text clicked, click on Save. Save the files somewhere easy for you to find, such as the desktop or My Documents. Then save the pictures on a site like www.photobucket.com and post the link so I can take a look.

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