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Veoxess
Veoxess
Americas
23:13, 23/02/11

I went through the account retrieval process to get my gear back that was taken. I have not received the email that gives me the temporary password. Is this included in the 6–12 hour wait? Because its checked off on the account retrieval page as «done».

Roraks
Roraks
Americas
23:13, 23/02/11

The e–mail is sent immediately after filling out the form, Veoxess.

Please check your spam/junk folder in case the e–mail was filtered. If you still do not see the e–mail, you may want to contact our billing and account services team directly. \m/

Account & Technical ServicesAssists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

Web form: https://us.blizzard.com/support/webform.xml

E–Mail: Billing@blizzard.com

By Phone:

Calling from USA or Canada: 1–800–592–5499

Calling from Australia: 1–800–041–378

Additional contact information: http://us.blizzard.com/en-us/company/about/contact.html

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