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Twaler
Twaler
Americas
13:03, 23/02/11

Can anyone tell me if this email is legitimate?

Greetings,

It has come to our attention that you are trying to sell your personal World of Warcraft account(s). As you may not be aware of, this conflicts with the EULA and Terms of Agreement. If this proves to be true, your account can and will be disabled. It will be ongoing for further investigation by Blizzard Entertainment's employees. If you wish to not get your account suspended you should immediately verify your account ownership.

You can confirm that you are the original owner of the account to this secure website with:

<removing malicious URL>

Login to your account, In accordance following template to verify your account.

If you ignore this mail your account can and will be closed permanently.

Once we verify your account, we will reply to your e–mail informing you that we have dropped the investigation.

Blizzard Entertainment SAS

TSA 60 001

Service Administration des Comptes

78143 Velizy Villacoublay Cedex

If you wish to review our current Rules and Policies for World of Warcraft and Battle.net

, they can be found at:

Regards,

Game Master Dunarthra

Customer Services

Blizzard Entertainment

Please retain all history if you reply to this mail

Orlyia
Orlyia
Americas
13:03, 23/02/11

We don't make threats, Twaler. You aren't going to ever get an 'or else' email from us.

This is what is commonly referred to as a phish. That quite literally means someone is ‘fishing’ for information and hoping they get a bite

The proper email to report these is hacks@blizzard.com – you can forward the email, headers intact to that address.

Phishes typically rely on two primal human emotions and hope they get you to react before you think through what is being asked, greed and fear. They’ll either try to entice with an offer or intimidate with a threat. There is a third variety sometimes seen where they take an otherwise 'legitimate' email of ours and doctor the links to go to a fake look–alike site.

We never ‘threaten’ an account action. If we have sufficient cause to think an account has been tampered with or needs locked down, we do it first – we don’t threaten with an ‘or else’ email.

WoW accounts are certainly not the only target of phishers. They send them out purporting to be banks, credit card companies, shipping companies – all aimed at obtaining information the thief can use to your detriment.

We will also NEVER ask for your password, or ask you to sign into some website somewhere not under our domain to login.

One way to check any email is to open up the header in your email program and check to see the actual route and sender. This is done in various ways, depending on your email program, but all can do it. Internal email addresses (what you see at the top of an email) can be spoofed very easily. Where it says it came from under sender is not necessarily true. The header of that email will show the true sender. Many spam programs actually use a comparison of these to flag suspicious emails.

Links in an email are also incredibly easy to spoof and/or redirect. Just because the URL looks legit doesn’t necessarily mean that’s where it really goes. Before clicking ANY link, in ANY email, mouse over the link and look at your bottom browser bar to see where it is reported to actually be destined.

How to Identify Fake or Phishing Emails

http://us.blizzard.com/support/article/25133

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