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Vrakthris
Vrakthris
Americas
08:33, 23/02/11
I might as well still be on trial except I'm paying for this.

Technically, Permafrost, no you are not. The trial was activated on 2/21 at 3:58 GMT and that time doesn't run out until 3/3 3:58 GMT. Your 30 day credit, that comes with a new standard account does not kick in until 3/3 3:58 GMT.

Blizzard is an enormously prosperous company with much more money than I have.

That is irrelevant, Permafrost, the reason the trial restrictions remain on an electronically upgraded account is not because we are «waiting for the money». Those restrictions are there to protect our regular player base, as best as we can, from illicitly created accounts used to exploit, spam and otherwise negatively impact our players.

Until the purchase of the upgrade is fully processes, which usually takes no more than 72 hours, the restrictions will stay.

Then why has my billing cycle begun?

My guess is that you are reading the page incorrectly. Your Billing cycle hasn't begun. If you applied a billable subscription method that won't be billed until all the time on the account has expired.

Blizzard is making the same mistake that many large companies make by punishing the vast majority of their honest customers for the sake of the few dishonest ones. Now I'm complaining about it.

Yes, much of society works that way, there are restrictions put in place to keep people from negatively impacting the others.

Hey dumbo.

We do not permit that style of posting here, Permafrost. I'd recommend while you have the time to review our Code of Conduct.

http://us.battle.net/en/community/conduct

Nice threat idiot. The customer service forum is one of the few places I can post anyways.

No, it isn't.

Permafrost
Permafrost
Americas
08:33, 23/02/11

I upgraded my account last night from trial but I still have the trial restrictions on my account. The upgrade charge is already on my online credit card statement. I don't understand why my account still has restrictions placed on it.

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