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davidhc
davidhc
Americas
05:55, 23/02/11

Butchlockk, can you boot into a Selective Startup, and list your running processes and services?

Hit the Windows key + R, and type:

<strong>msinfo32</strong>

Then hit Enter or Ok.

This will bring up System Information.

Click on the + sign next to Software Environments

Click on Running Tasks

Click on one item on the right side

Click on Edit, and then Select All (Or hit Ctrl–A)

Click on Edit, and the Copy (Or hit Ctrl–C)

Then Paste everything into a reply.

Then click on Services

Click on one item on the right side

Click on Edit, and then Select All (Or hit Ctrl–A)

Click on Edit, and the Copy (Or hit Ctrl–C)

Paste everything into the post, highlight everything, and hit the «pre» button (It says «Code Blocks» when you hover your mouse over it).

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Butchlock
Butchlock
Americas
05:55, 23/02/11

i haven't been able to open wow since tuesday morning in australia.

i get a message saying

launcher can not optain patching information please check internet connection

then a WOWerror window pops up saying that a certain file is corrupt or missing and i have run wow repair several times and every time has said everything is ok and nothing needs to be repaired and i have tried some of ways of fixing this from other threads like:

going to internet options going to connections and checking lans settings are on «automatically detect settings» and that hasn't worked for me

plz help any assistense is greatly appreciated

davidhc
davidhc
Americas
06:13, 23/02/11

Can you unisntall Avast temporarily, and reinstall Avast once WoW is all patched up?

http://files.avast.com/files/eng/aswclear.exe

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davidhc
davidhc
Americas
06:13, 23/02/11

Is Internet Explorer or Media Player set to «Work Offline»? File > Work Offline should be unchecked.

Also, what is the make and model of your router and modem?

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davidhc
davidhc
Americas
06:23, 23/02/11

Click on File, and make sure «Work Offline» is unchecked.

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Account and Technical Services

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davidhc
davidhc
Americas
06:23, 23/02/11

Gôliath, try bypassing the Linksys WRT150N, and connect directly to the modem, just as a test.

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davidhc
davidhc
Americas
06:33, 23/02/11
I can't I live with 2 IT admins i will wait till they get home. theirs like 50 network cables and a computer firewall server thingy.. lol

Can you ask them to help you make sure ports 3724 and 1119 are being forwarded to your computer's IP address?

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Account and Technical Services

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