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Cairinel
Cairinel
Americas
20:03, 24/02/11

For a while while my husband would be at work I'd level a Paladin who is currently level 68 on my husband's account we got married three months ago and have came back from a recent month holiday and wished to transfer my character from my husbands account to my account but it won't allow him to do so even though he pays for my subscription and his as well as the expansions because the account names aren't the same I used my maiden name for my account i created about four months ago would we have to ring customer service or mail for a possible transfer?

Harlsoco
Harlsoco
Americas
20:03, 24/02/11

Allow me to interject here just a bit, Cairinel.

If you happen to contact Account Services by phone, they will not be able to change your last name right then and there. Documentation will be required to finalize the name change on your account. You can save yourself a phone call by following the instructions here: http://us.blizzard.com/support/webform.xml

When it concerns transferring characters between accounts, the names on the accounts must match, specifically the last names. We do not penalize players who happen to use «Chris» on one account and «Christopher» on another.

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