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18:44, 24/02/11

This is going to be a long post, but please bear with me — I want to make sure I've covered all my bases.

The issue:

Quite simply, while moving around the world (this includes cities and world environments), I will randomly crash on characters. For instance, my Death Knight can't go anywhere near Bilgewater Harbor in Azshara. My mage can't enter the shop right next to the Violet Citadel in Dalaran.

These «crash zones» are completely random — it's usually multiple spots in a city or zone.

Right now, my DK is in Bilgewater Harbor (I asked a GM to move him there) and I am completely unable to log onto him.

GMs are apparently able to access him with no issue.

The most important issue with these crash zones is that once I've crashed, I am completely unable to log into that character. I have to ask a GM to unstuck my character.

This has huge ramifications. I can't open up my Twilight Highlands quests because I can't get to Bilgewater Harbor. I can't buy Dusts of Disappearance in Orgimmar because if I try and enter the Inscription shop I crash.

It's basically murdered my game play.

What I've done:

I've deleted my WTF, Cache and Interface folders to no avail. Even with completely new, shiny ones, the crashes still occur.

I've also turned all graphics down to their lowest possible setting, especially environmental stuff.

I've looked for any updates to my video card drivers — there are none.

I'm sure there's more I could mention, but it's probably escaping me now. If you examine my account, you'll find I've had to put multiple tickets (at least 5–7 yesterday) about this issue.

Below, I am going to copy–paste an error log as generated by my system.

18:44, 24/02/11

Assertion Failed!

App: /Applications/World of Warcraft/World of

File: (unknown)

Line: 0

Error Code: 0x85100086

Time: 2011–02–24 09.46.32 EST

Assertion: Failed to read file World\Maps\Kalimdor\Kalimdor_43_26_obj0.adt.

Looks like corruption in one of the Cache folders. To be safe, let's take out all temp files including both Caches and see if this helps.

Reset the temp files:

1. Navigate to /Applications/World of Warcraft/

2. Delete the Cache folder.

3. Move Interface and WTF to the Desktop.

4. Then go into the Data folder, and delete the Cache folder in there.

5. Launch WoW.


Mac Tech Support || Tues–Sat 9 AM — 5 PM CST

Can't find a resolution on the forums, contact a Support Rep directly: — –– — Show some love to this boomkin

It's the return of the Mac, you know that i'll be back, oh oh ohhhh!!

My name is TonyM but you can call me Tony Mac, no seriously, they call me that..

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© 2012-2014 Alexandr Evstigneev (English mirror)

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