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Davidedl
Davidedl
Americas
01:04, 24/02/11

Kcrusher

A lot of times after server maintenance or if you are just having a hard time connecting to the game it's a good idea to power cycle the connection. This will clear out the DNS cache and allow the connection to build new connection information.

Here's how to power cycle:

1. Turn off all computers on the network

2. Unplug the power from the modem and the router (if applicable)

3. Wait about 1–2 minutes

4. Plug in the modem first and wait for it to completely boot up

5. If there was a router, plug the power back in and wait for it to completely boot up

6. Turn on the computers and try the game out

If that doesn't work try the steps in the link below: http://us.blizzard.com/support/article.xml?locale=en_US{_amp_}articleId=21226

Let me know what happens.

________________________________________________

Account and Technical Services Forum Representative

If you can't find a resolution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html

I'm available on the forums Monday through Friday from 12PM to 8Pm Pacific Time

Feel free to rate my services at the following link: https://www.surveymk.com/s/RZ289DL

Kcrusher
Kcrusher
Americas
01:04, 24/02/11

I'm having an issue logging into the main server i play on yet I have no problems logging in to the others servers i play on once in awhile….. fix please

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