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Davidedl
Davidedl
Americas
00:53, 24/02/11

Mittins

Lets do a full uninstall and then reinstall using the new streaming client.

After you uninstall you should check for leftover files before reinstalling and delete them.

Here are the locations you should check for the any leftover files:

C:\Windows\Temp

C:\Documents and Settings\<YourName>\Local Settings\Temp

(Delete all files in these folders that you are able to. Some files may be used by other programs and not able to be deleted.)

C:\Program Files\World of Warcraft

(Select and Delete this folder if it exists)

C:\Program Files\Common Files\Blizzard Entertainment

(Select and Delete this folder if it exists)

C:\Users\Public\Games\World of Warcraft

(Select and Delete this folder if it exists)

C:\Users\Public\Public Documents\Blizzard Entertainment\World of Warcraft\

(Select and Delete this folder if it exists)

Here's the link where you can download the new client: https://us.battle.net/account/download/index.xml

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Account and Technical Services Forum Representative

If you can't find a resolution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html

I'm available on the forums Monday through Friday from 12PM to 8Pm Pacific Time

Feel free to rate my services at the following link: https://www.surveymk.com/s/RZ289DL

Mittins
Mittins
Americas
00:53, 24/02/11

I put in the first disc and after it hit 100% it said Installation canceled and said that the file could not be overwritten or made. One of em. What should i do?

Davidedl
Davidedl
Americas
01:14, 24/02/11

Mittins

What happens when you try to download? Any error messages?

________________________________________________

Account and Technical Services Forum Representative

If you can't find a resolution to your issue, feel free to contact a Support Representative directly for further assistance. Their contact information can be found at the following link: http://us.blizzard.com/en-us/company/about/contact.html

I'm available on the forums Monday through Friday from 12PM to 8Pm Pacific Time

Feel free to rate my services at the following link: https://www.surveymk.com/s/RZ289DL

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