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Roraks
Roraks
Americas
01:03, 24/02/11
Does blizzard offer either a refund for a portion of the time or some sort of time credit to be applied in the future?

These are generally handled on a case by case basis by our billing staff, Frip. There currently isn't a way to freeze the account. If you plan on playing in the future however, our billing team may be able to credit you any unused time.

I recommend that you call and confirm with a billing representative as they may need to notate it on their side.

Account & Technical ServicesAssists with: billing issues, password recovery, paid services, subscriptions, payment issues, account management, etc

Hours: 7 AM to 8 PM Pacific Time

How to contact:

Web form: https://us.blizzard.com/support/webform.xml

E–Mail: Billing@blizzard.com

By Phone:

Calling from USA or Canada: 1–800–592–5499

Calling from Australia: 1–800–041–378

Additional contact information: http://us.blizzard.com/en-us/company/about/contact.html

Frip
Frip
Americas
01:03, 24/02/11

Hi I was wondering,

If one of my accounts has a 6 month subscription, does blizzard offer either a refund for a portion of the time or some sort of time credit to be applied in the future?

I am wondering this because I just found out that I may be getting deployed to Afghanistan in April and would still have 4 months active time on one of my accounts. Does Blizzard offer anything like this?

Thank you.

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