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Harlsoco
Harlsoco
Americas
19:43, 24/02/11

After reviewing your ticket history, I show 2 open tickets concerning the same issue, Euclidean. The oldest ticket is currently at 1 day: 16 hours, so your ticket should be addressed soon. Hang in there. It shouldn't be too much longer.

Keep in mind the queue times we post on Twitter are not actual times but the average time it takes until a petition is addressed and resolved. I apologize if this caused any confusion.

Euclidean
Euclidean
Americas
19:43, 24/02/11

Hello,

You must forgive me as I'm not sure if this is commonplace or not. I had put a ticket in several weeks ago and received a response a little more than an hour later. Yesterday afternoon I put a ticket in and was given a wait time of approximately 1 day 19 hours. Today my ticket seems stuck at 19 Hrs 32 Min.

I'm not sure what I can do other than waiting it out, it's rather frustrating as I'm trying to retrieve a string of deleted characters. Any help or information would be greatly appreciated.

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