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Harlsoco
Harlsoco
Americas
16:43, 24/02/11

Thanks for the report, Dreamie!

Unfortunately, these scammers are getting more creative with the emails they send, and the example above is no exception.

Thank you for sending the examples to our Hacks team. They will do what they can to stop these folks in their tracks.

What you may wish to consider is changing your Battle.net email address altogether if you continue to receive phishing emails. Just be sure you change it do an email address you do not use on any other website or for personal reasons. Perhaps creating a new email address altogether would be best.

Thank you once again for your report! It is greatly appreciated.

Dreamie
Dreamie
Americas
16:43, 24/02/11

I got this email this morning. I never went to the provided link, I did run a scan on my computer and email though but I thought I would just check to see if my account was really frozen and it was not. I ran a who is on the ip address and it is from a company in Hong Kong! Forwarded to Hack but thought I should post this here to be sure we all know to check all emails even if they look official. I took out the links just in case and this looked to have come from noreply@blizzard.com and had a subject of Too Many Attempts Warning 351

Be safe!

***message*****

Dear customer,

Due to suspicious activity, your Battle.net account has been locked. You tried to login your account too many times (403). We are concerned about whether your account has been stolen. In order to guarantee the legitimacy of your account, we need you follow these steps:

Step 1: Secure Your Computer

In the event that your computer has been infected with malicious software such as a keylogger or trojan, simply changing your password may not deter future attacks without first ensuring that your computer is free from these programs. Please visit our Account Security website to learn how to secure your computer from unauthorized access.

Step 2: Secure Your E–mail Account

After you have secured your computer, check your e–mail filters and rules and look for any e–mail forwarding rules that you did not create. For more information on securing your e–mail account, visit our Support page.

Step 3: Restore access to Your account

We now provide a secure link for you to verify whether you have taken the appropriate steps to secure the account, your computer, and your email address. Please follow this site to restore the access to your account:

If you still have questions or concerns after following the steps above, feel free to contact Customer Support at

Sincerely,

The Battle.net Account Team

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