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Odoom
Odoom
Americas
00:59, 21/07/14

My fiance was having a very weird issue that started yesterday, every time she would try to log in she would get the «Battle.net Error #2» and it would not let her access the game. After spending all day talking to Technical Support and messing with a few things I finally was able to fix the problem for her, now I do want to let you know that what worked for her might not work for others, but I just thought I would post this in hopes that since it is not listed anywhere else that if you would maybe give it a try it might fix the problem for you!

When you try to launch the game the Blizzard Agent will appear with the downloaded games. From there click the Blizzard symbol on the top left and go to settings, inside settings go to «Game Settings», and inside World of Warcraft select the «Launch 32–bit client (instead of 64–bit)» and try launching the game that way.

Now I know that there is a minor difference in the 64–bit and the 32–bit, but if you are desperate to play the game and none of the other solutions are working I would strongly suggest you try this! Since she only has 8G of RAM, and her PC didn't use more than 4GB of RAM for WoW, the 64–bit client was not needed. I hope this helps some people because I could not find it anywhere and after hours upon hours of trying to fix the problem this was the solution for us!

Edited by Odoom on 7/20/2014 2:02 PM PDT

Jurannok
Jurannok
Americas
01:29, 21/07/14

Odoom,

If the game will run in 32–bit mode then you may have encountered a Winsock error. Try running Microsoft's fixit tool to restore default Winsock settings and then test the game in 64–bit mode again.

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Tratt
Tratt
Americas
21:59, 21/07/14

Winsock errors can be caused by your antivirus or malicious software. You would want to ensure that the following are added to your antivirus exceptions:

Blizzard Launcher.exe

World of Warcraft Launcher.exe

wow.exe

wow–64.exe

WowBrowserProxy.exe

Agent.exe (found C: > ProgramData > Battle.net > Agent folder)

I would run a Malwarebytes «full» scan.

https://www.malwarebytes.org/

Download the free version. Select custom scan — then select your main drive. That runs the full scan. Should take 30mins to an hour if you set it up properly.

Tratt
Tratt
Americas
23:02, 21/07/14

My point is why did the winsock corrupt in the first place. That should be investigated on your end.

Tratt
Tratt
Americas
00:53, 22/07/14

Good deal — malware was the only real concern I had.

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